Service Culture

Caring, team work & exceptional hospitality

At Miracles Asia, we have team members who have extensive experience in 5-star international hotels and leaders in service based industries.

Who we are

We are caring, service orientated professionals in recovery. Our vision is to offer an exceptional quality of service, which is only surpassed by our clinical teams’ expert delivery of outstanding therapeutic service.

Our objective is to be recognized as the most leading professional service care providers in Asia in the field of recovery, with the model of small focused groups in comfortable surroundings and nurturing service.

Our service teams are highly trained and supported, and instilled with the ethic of personal service and client care being the priority. Doing so allows us to fulfil the needs and tastes of our valued clients, and to maintain our position as Asia’s leading luxury, and clinically focused recovery facility.

What we believe

Our greatest asset, and the key to our success, is our team members. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do, from the Clinical Director to our service technicians.

Helping clients in their recovery depends on consistent support, and we are most effective when we work together cooperatively, respecting others’ unique contributions and integral importance.

How we succeed

We succeed when every service and clinical decision is based on a clear understanding of, and making our primary priority the service of, our clients’ best interests. Our combination of exceptional service and industry experience, coupled with our care, compassion and support are fundamental in encouraging and supporting the sustainable, long-term recovery of our clients.

How we behave

We demonstrate our belief most meaningfully in the way we treat each other and our clients. In all our interactions with our clients and colleagues, we seek to deal with others as we would have them deal with us.